Limits and allowances

Every workspace includes 2 connected social accounts at no cost. There is no trial clock on them and no card required to reach that number. Connected accounts are the only thing counted — posts are not metered on any plan.

Crossing the allowance

Connecting one more is a purchase rather than a refusal. What happens next depends on whether we already have a card:

• ›A card on file: the account connects immediately and the subscription quantity adjusts in the background. No checkout, no interruption.
• ›No card yet: the account is parked and you are sent to a checkout. Abandon it and the account is released within 48 hours, along with the access tokens it was holding.
• ›Disconnecting an account releases the seat and credits the remainder of the period.

The self-serve ceiling

Past 3,000 connected accounts, self-serve stops and the answer becomes a conversation rather than a price. Nobody has reached it.

Two ceilings apply to anything you upload, before the platform gets a say:

• ›Images up to 10 MB
• ›Video and PDF up to 100 MB

A post moves through four states. Three of them are routine; the fourth is the one worth reading.

When a post fails

The reason is stored on the post and shown in the app. A failure does not consume quota and does not retry on its own — most are content the platform will refuse every time, such as a video over that network's duration ceiling, and retrying without changing it produces the same answer.